Your personal information

If you read only one paragraph, read this one. The only place on this site that collects information about you is the booking form, and it collects only what you write into it. That information exists to answer you, and nothing else. It is never sold, rented or traded. The site installs no analytics and no advertising tracker. The rest of this page spells out each point.

This is the website of Nate Couture, a songwriter and performer based in Saint-Denis-de-Brompton, Québec.

Nate Couture acts as the person responsible for the protection of personal information, within the meaning of section 3.1 of Québec’s Act respecting the protection of personal information in the private sector. He is the person you write to with any question about this policy, or to exercise any of your rights. His contact details appear at the bottom of this page.

The law gives him thirty days to answer you in writing.

Only one form collects information: the booking form. It exists to answer show requests from venues, festivals and promoters. Every field has a reason to exist, and nothing is asked for just in case.

Information reaches the artist through a form you fill in and send yourself. There is no other means of collection on this site: no hidden form, no field pre-filled without your knowledge, no collection while you browse.

One single piece of data is processed without you typing it: your IP address, at the moment you send the form. It is used only to limit how many submissions come from one connection in a row, so that robots cannot flood the artist’s inbox. It stays in memory for a few minutes, then it is erased. It is never written to the database, never attached to your request, and never passed on to anyone.

No information is sold, rented or traded, to anyone, under any circumstances.

No analytics or behavioural tracking tool is installed: no Google Analytics, no social media pixel, no ad network, no heat map, no session recording.

No profiling takes place, within the meaning of section 8.1 of the Act: nothing on this site tries to assess your preferences, your habits or your behaviour.

No decision about you is made automatically. Every booking request is read by a human being, namely Nate Couture.

This site uses no tracking, analytics or advertising cookies. That is why there is no consent banner: there is nothing to consent to. Only two cookies can ever be set, and both are strictly necessary to make the site work.

The Music and Videos sections may display a Spotify or YouTube player. Those players belong to third-party companies, located outside Québec, and set their own cookies the moment they load.

That is why they never load on their own. Instead, a plain card tells you what clicking will trigger, and you decide. Until you click, no request goes to Spotify or YouTube, and those companies know nothing of your visit. This is section 8.1 of the Act applied to the letter: an identification or profiling function must be off by default.

If you do click, you leave the scope of this policy for that of the service concerned, whose practices are not within Nate Couture’s control.

Nate Couture reads the requests. The person who maintains the site technically also has access, because they administer the hosting and the database; they make no use of the information themselves. Nobody else has access. Three technical providers take part in the chain, each for a single task, and each bound by contract to use the information only to carry it out:

These providers process or store information outside Québec, mainly in the United States.

Section 17 of the Act governs such communications. They are covered by a written agreement with each provider and by a privacy impact assessment, which weighs the sensitivity of the information involved, the use made of it, the protection measures it benefits from, and the legal regime of the destination country. That assessment is kept up to date by the person responsible and can be shown to you on request.

The information involved consists of professional contact details and a description of a project. This site asks for no sensitive information within the meaning of the Act: no health data, no biometric data, no financial data.

Booking requests are kept for three years after the last exchange. That period matches the programming cycle of a venue or a festival, which often spans two seasons, plus a margin for renewed contact. After that, the information is destroyed.

If you agreed to receive upcoming dates, your email address is kept until you withdraw that agreement, which you can do at any time and in a single click.

The host’s technical logs follow that host’s own retention policy, in the order of a few weeks.

Section 10 of the Act requires security measures proportionate to the sensitivity of the information. In practice, on this site:

Québec law grants you the rights below. You exercise them free of charge, by writing to the address at the bottom of this page. You receive a written answer within thirty days.

The sign-up box on the form is optional, unticked by default, and presented separately from everything else: that is what Canada’s Anti-Spam Legislation requires for valid express consent. Ticking it is never a condition of getting an answer.

Every email sent on that basis clearly identifies its sender, states a valid postal address, and carries a working unsubscribe link. That link stays valid for at least sixty days after the message is sent, and an unsubscribe request is processed within ten business days at the latest.

Booking replies are not commercial messages: answering you is the very reason you wrote.

A confidentiality incident is access to, use of, or communication of information that was not authorized, or its loss.

Every incident is entered in a register kept by the person responsible. If it presents a risk of serious injury, the people concerned and Québec’s Commission d’accès à l’information are notified promptly, and the steps needed to limit the consequences are taken.

This site addresses live music professionals and the artist’s audience. The form is not intended for people under fourteen, and no information is knowingly collected from them. Should such information reach the artist anyway, it would be destroyed on a simple notice.

This policy applies Québec’s Act respecting the protection of personal information in the private sector, as amended by Law 25, together with Canada’s Personal Information Protection and Electronic Documents Act for exchanges that cross a border, and Canada’s Anti-Spam Legislation for announcement emails.

This policy changes when the practices change, never the other way round. The date of the last update appears at the top of the page. Any significant change is flagged on the site, and earlier versions can be requested from the person responsible.

Write to the person responsible first: most questions are settled in one exchange.

If his answer does not satisfy you, or if no answer comes within thirty days, you may file a complaint with Québec’s Commission d’accès à l’information, 525, boulevard René-Lévesque Est, bureau 2.36, Québec (Québec) G1R 5S9, or through its online complaint form at cai.gouv.qc.ca. That recourse is free of charge.